C3 Partnership

Performance Improvement Working Groups (PIWGs) provide a forum for 5-6 organisations to work together over 3 sessions, with the support of a trainer, to discuss implementing specific improvement to the way they work. These task-focussed groups are based on the principles of benchmarking, or shared learning.

This award winning approach to supporting organisations to improve performance has been developed by the C3Partnership.Working groups provide an opportunity to implement improvements to the way each organisation collects and uses information about the outcomes of its work, to drive strategy and achieve their mission and aims. Sessions incorporate practical training, structured activities to facilitate peer learning and time to work alone or in pair to plan and implement improvements.

The sessions are usually spread over 4-6 months and organisations commit to work between sessions to implement improvements and report on progress at subsequent meetings.The C3Partnership has devised and run PIWGs on:

• How to understand the needs of your customers
• How to understand the needs of your people
• How to measure social impact