Documentation and Resources

Using a process of self-assessment of strengths and identification of areas for improvement, C3Perform tools equip third sector organisations with a better understanding of their core business processes, structured evidence of their business performance and an Action Plan for improvement.

The C3Perform tools are built upon the successful EFQM Excellence Model, but they have been developed to be more appropriate to the third sector, featuring:

  • Equalities issues, social and environmental responsibility
  • Consideration of social outcomes and impact
  • Guidance notes- covering key issues relevant to the sector
  • Simplified scoring system

The C3Perform Workbook contains 46 statements, which cover the 9 key areas of the EFQM Excellence Model- as seen on the side menu. Click on each area and you will open a learning resource where you can:

  • Consider each C3Perform statement
  • See our suggested key evidence for each statement
  • Read a case study from a third sector organisation that has implemented improvements in that area
  • Find tips for advisers, funders and investors